Privacy Policy

Updated as at 2 November 2016

PRIVACY POLICY

GENERAL- ACCEPTANCE OF THE POLICY

This Policy is designed to inform you about how WebTVAsia collects, uses and safeguards the personal data you provide to us.

By accessing, visiting or using LUVE or signing up for a LUVE account and by voluntarily providing us with the personal data, you expressly consent to our collection, use, storage and disclosure of the personal data in accordance with this Policy.

This Policy is part of, and governed by, the terms and conditions in the Terms. All words and phrases used in this Policy shall have the same meaning given to them in Terms.

Personal data shall be inclusive of but not limited to name, gender, postal address, birthdate, telephone number, facsimile number, email address, credit/debit card information, photographs etc (“Personal Data”).

COLLECTION OF INFORMATION

INFORMATION PROVIDED BY YOU

WebTVAsia may collect the following information:

  • the registration information, such as your username, photo and email address you have used to sign up a Facebook or a Google account or provided to Facebook or Google, birthdate, address and other information you provide when you sign up for a LUVE account; and
  • information you provide when you communicate with any of WebTVAsia’s personnel.

INFORMATION WEBTVASIA GETS FROM YOUR USE OF LUVE

When you access or use LUVE, WebTVAsia may collect or receive and store certain information, in a passive manner using various technologies and cannot be used to specifically identify you (“Passive Data”).

WebTVAsia automatically collect the Passive Data in the following ways:

Device Information

WebTVAsia gather device-specific information including but not limited to, the type of mobile device you use, your mobile devices unique device ID, operating system and browser type, mobile network information, and Internet Protocol address of your mobile device.

Location

When you use LUVE, we may use technology to determine your current location. We will not share your location with other users or partners. LUVE’s availability and our licenses to deliver the Contents to you are location-specific and subject to certain territorial restriction, therefore we need to know which country you are located in.

Cookies

When you use LUVE, we may use cookies and similar technologies to collect information about how you use LUVE and provide features to you. LUVE utilises cookies to collect information about you and your use of LUVE, such as the date and time of use, time spent at LUVE, and Internet Protocol address.

Depending upon the type of device you are using, you may set your device to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time.

WebTVAsia may use other third-party advertising companies to serve advertisements when you access LUVE. In the course of serving advertisements, our third-party advertisers may place or recognize a unique cookie in your device. These companies may use information retrieved from their cookies to provide advertisements on LUVE about goods and services that may be of interest to you. WebTVAsia have no access to or control over third-party cookies and they are not subject to our policy. Please review the privacy policy of these third-party sites respectively for details.

PURPOSE OF PROCESSING

WebTVAsia may use the information for the following purpose:

  1. to provide, personalise and improve your experience with the usage of LUVE and its products, services and advertising;
  2. to ensure technical functionality of the Service, develop new features, and analyse the customer demographics, interests, behaviour patterns and trends;
  3. to communicate with you for service-related or research purposes;
  4. to enforce this Privacy Policy, the Terms, and any other terms that you have agreed to; or
  5. to provide you with features, information, advertising, or other content which is influenced by your location.

WebTVAsia may also use the information to facilitate our financial and marketing operations and activities.

DISCLOSURE TO THIRD PARTIES

WebTVAsia will not sell or rent your Personal Data not in accordance with this Privacy.

BUSINESS PARTNERS

WebTVAsia may share this non-identifiable and aggregate data with our affiliates, agents and business partners. WebTVAsia may also disclose aggregated user statistics in order to describe our services to current and prospective business partners and to other third parties for other lawful purposes.

LEGAL REQUIREMENTS

WebTVAsia may be required by subpoena, law or government agency to disclose both Personal Data and Passive Data.

BUSINESS TRANSFER

In the event of a merger, acquisition, dissolution or sale of all or a portion of our assets, WebTVAsia may transfer any information owned or controlled by WebTVAsia to the third parties.

SECURITY

WebTVAsia maintains reasonable administrative, technical and physical measures to protect Personal Data from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.

WebTVAsia cannot accept responsibility for any unauthorised access or loss of personal information, save in accordance with this Policy.

ENFORCEMENT

If WebTVAsia becomes aware that the security of LUVE has been compromised or your Personal Data has been disclosed to unrelated parties as a result not attributing to us (such as fraud), WebTVAsia reserves the right (but not under the obligation) to take appropriate measures.

CHANGE

WebTVAsia reserves the right to update, revise or modify this Policy at any time and from time to time without prior notice. Please review this policy periodically. This Policy was last updated on the date indicated above. Your continued use of LUVE after any changes, revisions or modifications to this Policy shall indicate your agreement with the terms of such revised Policy.

PARENTAL ADVISORY

WebTVAsia may provide access to music, photographs, videos or other content that may contain explicit content, which are not catered to users who have not attained the age of majority. If you have not attained the age of majority in your province, territory or country, please obtain your parent / guardian’s permission before using and/or visiting LUVE. Please do not provide us with your personal data unless you have obtained permission from your parent / guardian.

OPT-OUT

You may stop all collection of information by WebTVAsia by uninstalling LUVE. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Should you have any questions concerning the Policy, or if you desire to contact WebTVAsia for any reason, please contact us at +603-7972 9977, from 10.00 am to 6.00 pm, Monday to Friday, or you can e-mail WebTVAsia at feedback@luve.tv.